Contact Us
Get in touch with our team for support, partnerships, or any questions about our safe mobile games for children.
Contact Information
Office Address
972 Kristina Shoal
Carterview, TN 06480
United States
Phone
Contact Person
Thomas Garcia
Customer Relations Manager
Working Hours
Customer Support
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Technical Support
Available 24/7
Email response within 24 hours
Response Time
General inquiries: Within 48 hours
Urgent issues: Within 4 hours
Additional Information
Partnerships
Interested in educational partnerships or licensing opportunities? Contact our business development team.
Press Inquiries
Media professionals can reach out for press materials, interviews, or product information.
Parent Support
Need help with our games or have questions about child safety features? We're here to help.
Send Us a Message
Find Us
KidsPlay Headquarters
972 Kristina Shoal, Carterview, TN 06480
Convenient location with easy access and parking available
Frequently Asked Questions
How do I report a technical issue?
Use our contact form with "Technical Support" as the subject, or email us directly with detailed information about the issue.
Are your games really free from in-app purchases?
Yes! All our games are completely free from currencies, bonuses, and in-app purchases to ensure a safe experience for children.
How can schools partner with KidsPlay?
Contact us with "Partnership Opportunity" as the subject to discuss educational licensing and bulk access for schools.
What age groups are your games suitable for?
Our games are designed for children aged 3-12, with content appropriate for different developmental stages within that range.